Conflicts often arise when people have unmet needs. People will do everything in their power to get their needs met. They often start the search to have their needs met with a "whisper." The whisper … [Read more...]
Using an “Apologetic Attitude” When Confronting Others
Conflicts with supervisors or people in positions of authority seem to come up frequently in my work. People often ask me how to confront their supervisor or manager to address frustrations and … [Read more...]
Noticing Others To Be True To Ourselves
According to research cited by Daniel Goleman in a video recorded at a TED conference last year, humans have a natural bent towards compassion. Reflecting on this video, Tammy Lenski over at … [Read more...]
Focus on Behaviors and Not on Your Interpretations
Misinterpreting other people's intentions creates one of the biggest challenges I see in much of my coaching and training work. I suppose this is a natural part of human nature. Often, the only frame … [Read more...]
An Attitude of Curiosity Continued
As I read through some of the blogs I really like this morning, I found two posts that intrigued me. One comes from Victoria Pynchon at Settle it Now (Negotiating Influence … [Read more...]
Develop an Attitude of Curiosity
When I entered my last post , I fully intended to add content to each of the seven communication tips in subsequent entries. As I have attempted to expand on my thoughts from that post this week, … [Read more...]