When you know that something is true and someone says something to contradict that knowledge, you will likely reject what they said without giving their statement serious consideration. After all, you … [Read more...]
The Two Sides of Trust
Like so many words we use commonly, trust has many layers of meaning. While most of us have similar general perspectives about what it means to trust another person, there are some subtle differences … [Read more...]
Listening as a Tool to De-escalate Conflicts
Recently, I read this statement: "They keep yelling at me that I'm not listening." I would love to give credit to the person who said it, but I've lost the source. I think I saw it as a … [Read more...]
Change Your Delivery
If you lead others, you are in the change business. When you are in the change business, you will eventually have to deal with resistance to your ideas, the direction you want to go, the new behaviors … [Read more...]
How to Plan a Wedding Reception in Seven Days
Last month, my wife created a miracle. She planned and pulled-off a wedding reception in seven days. Yes, you read that correctly — seven days from decision to wedding and reception. Many … [Read more...]
What’s the Problem?
Many people rise to leadership positions because they can solve problems. That was certainly true for me. One of the reasons I quickly moved from an individual contributor role to a supervisory … [Read more...]
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