In January, I attended a music competition with my daughters. They have both competed in this festival for several years, and I have attended the event every year that they have competed. I have … [Read more...]
Could It Be Me?
I have two colleagues. Both of them contribute something valuable to our personal and professional relationships. Both of them are good at what they do. Both of them have strong opinions. Both of them … [Read more...]
Pause Before Responding
Just a few days ago, on January 3 to be precise, I sent a conflict resolution tip out on my twitter stream. In that tweet, I said: "Pause before responding. A short pause will help you gain emotional … [Read more...]
Ignore a “Whisper” and You Force People to “Yell”
Conflicts often arise when people have unmet needs. People will do everything in their power to get their needs met. They often start the search to have their needs met with a "whisper." The whisper … [Read more...]
Noticing Others To Be True To Ourselves
According to research cited by Daniel Goleman in a video recorded at a TED conference last year, humans have a natural bent towards compassion. Reflecting on this video, Tammy Lenski over at … [Read more...]
Choosing Your Emotional Response to Difficult Situations
Two weeks ago, I had the priviledge to work with my friends at Personality Insights in Atlanta at Share the Passion 2008. On Sunday morning, Christopher Coleman spoke. Christopher's story is really … [Read more...]