I love quotes. They often capture big concepts in only a few words. They give me "thought anchors" to help me collect and focus my thoughts. This is a quick video I put together to capture some great … [Read more...]
The Leadership Secret to Getting More Done
One of the things I notice as I work with new leaders is a tendency to accept work practices and processes as fixed entities. In some cases, company procedures, processes and work practices are … [Read more...]
New Supervisor Skills – People Must Feel Empowered to Act Empowered
Empowerment is a great thing. Empowered employees show greater commitment, stay more engaged, and create better results. Empowered employees take more initiative and get more done than employees … [Read more...]
Six Questions to Ask for Successful Collaboration
The biggest problem with collaborative problem solving is the collaborative part. Many new leaders became leaders because they know how to get things done. This individual ability to solve … [Read more...]
Use the Right Style at the Right Time
Every stage of team development has different characteristics. These different characteristics mean that every stage calls for leaders to behave in different ways to support team growth. In From … [Read more...]
Dealing with Creative Block
Two big ideas that have huge implications for you as a leader are swirling in my head. I am struggling valiantly (at least in my mind) to align the ideas in a way that briefly and meaningfully conveys … [Read more...]
You Cannot Sell What You Do Not Own
One day John, a newly promoted supervisor with Fictional Products, met with his boss, Bill, to discuss a new procedure recently mandated by a change to company policy. John was not happy with the … [Read more...]
Question What You Know Is True
When you know that something is true and someone says something to contradict that knowledge, you will likely reject what they said without giving their statement serious consideration. After all, you … [Read more...]
Get Comfortable With Mistakes
One day a few years ago, my daughter and I had to drive about thirty miles on county roads through rural Indiana. Snow was not falling on the day we made this drive. However, there was plenty of snow … [Read more...]
Conflict De-escalation Strategies: Control Your Tone and Body Language
The perception of threat is the primary cause for conflict escalation. The most important word in the previous sentence is perception. If you have no intention of causing the other person harm (either … [Read more...]
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