When I entered my last post , I fully intended to add content to each of the seven communication tips in subsequent entries. As I have attempted to expand on my thoughts from that post this week, … [Read more...]
Seven Ways to Improve Your Communication During a Conflict
Recently, I read a report on what happens in our bodies when we perceive a threat. Our adrenal glands flood our bodies with adrenaline as we prepare to either fight or flee. In that moment, our … [Read more...]
Take Responsibility For Your Contribution
As I was looking through some of my favorite blogs this evening, I found this post by Tammy Lenski - 7 phrases you can't say in conflict resolution. In her post, Tammy lists some of the communication … [Read more...]
A Funny Look at How NOT to Resolve a Conflict
Check out this video by Bill Harley: https://youtu.be/t7GFxIY5T58 My family and I saw him at an outdoor concert in Indianapolis a while back. Bill is a great story telling musician. This is a … [Read more...]
Why Conflicts Go Bad
Conflicts often go badly because of poor communication skills. I once read the results of a survey that indicated one of the leading causes of conflicts escalating to violence was the inability to … [Read more...]
Encouragement Helps
Do you know anyone who consistently encourages other people? If you do, do you find it difficult to get angry with them? I know someone like that. He is a man in my church. He has been in the … [Read more...]
Are You at War or at Peace?
Last week, I posted a recommendation for three books that have strongly impacted both my personal and professional lives. One of the more challenging concepts I learned from those books comes from The … [Read more...]
Be Careful How You Ask Questions
Recently, I was speaking with participants in a training class about communication strategies to resolve conflicts between team members. I shared with them that a genuine sense of curiosity about the … [Read more...]
A Legacy of Leadership
He was born in 1917. As the oldest son of a west Texas farmer, he became the man of the family at 17 when his father died. He raised his younger sister, took care of his mother, and married his … [Read more...]
Use the Power of Apology
Apology is a highly under used approach in resolving conflicts. Many people avoid apologizing because they see it as a sign of weakness or as giving in to the demands of the other person. In a … [Read more...]