Have you ever seen or been involved in a conflict conversation where one person said: "I knew that you were going to say that!" If you have, you probably noticed that the conflict intensity … [Read more...]
Conflict Resolution Tips: See Others Fairly
In conflict situations, many of us struggle to maintain a fair and objective perspective about the other person. We assign all kinds of bad motives and intentions to their behaviors before we slow … [Read more...]
Take Charge of Your Life – Control What You Can
To take charge of your life, focus on controlling what you can. As a practical matter, there's not much you can control. So, you might as well control what you can. You cannot control: How … [Read more...]
Effective Communication: What DO You Want?
This morning, I read a great post by my friend and colleague Kevin Eikenberry. In this post, Kevin makes a great point we can all learn from the campaign process that those of us in the United States … [Read more...]
Three Actions You Can Take to De-escalate Conflicts
In a previous post on exercising your power of choice to get conflicts under control, I mentioned some specific actions to consider using to de-escalate conflicts. In this post, I'm expanding on … [Read more...]
Rules Without Relationship Breeds Rebellion
Rules, expectations, and guidelines tell us the limits of our behavior. They help us know what is and is not acceptable in the eyes of the people close to us and within larger groups of … [Read more...]