Today, as I sat in an airport business lounge waiting for a flight, I overheard bits and pieces of another traveler's conversation. I wasn't trying to overhear. I just couldn't help but overhear … [Read more...]
Three Words to Guarantee Conflict Escalation
I tend to notice how people respond to certain words. I guess that's something of an "occupational hazard" for me. As I watch how people respond, I look for patterns. And I see a strong pattern … [Read more...]
Conflict Resolution Tips: The Power of Patience
A few weeks ago, I wrote a post in the ABC's of Life series on forgiveness. Today, I got a comment from Aled Davies with a link to a post on his blog about 5 Steps to Forgiveness. I really liked … [Read more...]
How to Tell If a Conflict is Good or Bad
Not all conflict is bad. In fact some conflict can actually be good. The difference is whether the conflict is constructive or destructive. The challenge is that the emotional energy, body … [Read more...]
Three Actions You Can Take to De-escalate Conflicts
In a previous post on exercising your power of choice to get conflicts under control, I mentioned some specific actions to consider using to de-escalate conflicts. In this post, I'm expanding on … [Read more...]
Intentions – A Poem That Came to Me While Cleaning
I don't know why this came to mind, but it did. I was helping my wife clean our living room, and I was, as I often am, thinking about what I could write here. I was not thinking about my wife, my … [Read more...]
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