This post first appeared as an article in a newsletter I used to publish. I included it here to make it easier for people to find and as a reference source for other posts on this blog. Leadership … [Read more...]
Beware of Perception Error
All of us struggle to understand other people's perceptions. Some of us struggle more than others, and we struggle to understand some people more than others. Still, we all struggle to some degree … [Read more...]
Focus on The “Why” More Than the “What”
When two people find themselves in a conflict situation, the two parties usually focus trying to figure out what the other person is saying or what the other person wants. In the process, they can … [Read more...]
Look For Similarities Not Differences
As I write this post, I am sitting in an office in Toowoomba, Queensland, Australia. Tonight I speak to a group of business owners in Brisbane (about 2 hours by car). This is not my first opportunity … [Read more...]
A Funny Look at How NOT to Resolve a Conflict
Check out this video by Bill Harley: https://youtu.be/t7GFxIY5T58 My family and I saw him at an outdoor concert in Indianapolis a while back. Bill is a great story telling musician. This is a … [Read more...]
Are You at War or at Peace?
Last week, I posted a recommendation for three books that have strongly impacted both my personal and professional lives. One of the more challenging concepts I learned from those books comes from The … [Read more...]
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