Photo by Menage a Moi Have you ever looked at someone else's behavior and thought that it made no sense at all? Did your confusion over their reasoning lead you to criticize them? Did your criticism … [Read more...]
When “I’m Just Fine” Means Anything But
Today, I read two really good posts concerning the work of Albert Mehrabian. I enjoyed reading and comparing the two interpretations of Mehrabian's work by both Bert Decker and Olivia … [Read more...]
Three Common Causes for Tension between Employees and the Environment
When people are physically uncomfortable, they generally have difficulty focusing on the work at hand, and they tend to become emotionally sensitive and irritable. Both of these conditions contribute … [Read more...]
Five Practical Steps You Can Take to Reduce Tension Between Co-workers
Tension between co-workers is one of the more common sources of emotional “pressure” build-up for people. Left unaddressed for long enough, the pressure can build to the point of a blow-up. … [Read more...]
Learn From the Past, Don’t Stay There
A key tenet of effective conflict resolution is that conflict resolution discussions are more productive when they focus on finding future actions that will fix the current relationship … [Read more...]
Make Conflict Resolution Behaviors Into Habits
Habits are amazing. Just look at the definition from Dictionary.com: habit - an acquired behavior pattern regularly followed until it has become almost involuntary The last part of that definition … [Read more...]
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