Yesterday, my wife had an interchange with my oldest daughter that did not go very well. I only heard part of it, but I heard enough to know that they experienced a brief conflict. As I took my … [Read more...]
Two Questions to Ask to Ensure Clarity
I am standing at a "laptop bar" in the Orlando Airport, and I am working quickly to post this thought before my plane boards for Indianapolis. I may have actually written this before. I'm in a … [Read more...]
Question Your Perspective Before You Judge The Other Person’s
Have you ever been absolutely sure that you were right about someone else's bad thoughts, hostile feelings or harmful intentions only to later find that you were wrong? I have. During the time that … [Read more...]
Pause Before Responding
Just a few days ago, on January 3 to be precise, I sent a conflict resolution tip out on my twitter stream. In that tweet, I said: "Pause before responding. A short pause will help you gain emotional … [Read more...]
Don’t Give What’s Yours, Don’t Take What’s Theirs
When you enter a conflict conversation with another person, keep this thought in mind: Don't give what's yours, and don't take what's theirs. Here's what I mean by that statement. You are … [Read more...]
Be Careful What You Assume
Once again, an interaction with one of my daughters taught me a conflict resolution lesson. I drive my kids to school on most mornings that I am not on the road. I like the uninterrupted time with … [Read more...]
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