Last week, I posted a recommendation for three books that have strongly impacted both my personal and professional lives. One of the more challenging concepts I learned from those books comes from The … [Read more...]
Conflict Always Involves Emotion
One challenge I see when people attempt to address a conflict is the desire to ignore or minimize the emotional side of it. They attempt to persuade the other party with logic, data, and reason when … [Read more...]
Beware of Labels
No one would talk so much in society, if he only knew how often he misunderstands others. - Johann Wolfgang von Goethe, 1749-1832, German playwright/poet When dictators come to power, they often use … [Read more...]
Follow the ABC’s of Correction – Affirm Before Correcting
This post first appeared as an article in a newsletter I used to publish. I included it here to make it easier for people to find and as a reference source for other posts on this blog. “There is … [Read more...]
The Compassion Paradox
Effective leaders are comfortable with paradox. They can call on skills and work in ways that seem to be contradictory. Dictionary.com defines paradox as “a seemingly contradictory statement that … [Read more...]
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