One way to improve your communication effectiveness is to communicate in a way that best fits the other person's DISC behavioral style. When you find yourself communicating with a person who is … [Read more...]
Connecting With People
This series of articles contains specific tips, insights, and techniques for connecting with people better. … [Read more...]
DISC Model Frequently Asked Questions
This is a series of articles that answer frequently asked questions about the DISC model of human behavior. … [Read more...]
Confusion Breeds Conflict
Recently, a group that I frequently work with decided to do some community outreach work. In the process, they put together a project to help families struggling with food costs. As the project … [Read more...]
Just Say “I’m Sorry”
I've written about the power of apology in the past, and today I was reminded of the power of the words "I'm sorry" by a short article I read in the November 23 edition of BusinessWeek magazine. As … [Read more...]
Easy Isn’t Necessarily Best
Yesterday, I stopped at a fast-food restaurant to grab a sandwich. When I pulled into the parking lot, I noticed six or seven cars in the drive through line and no one standing in line inside the … [Read more...]
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