The inspiration for this post comes from a book about Abraham Lincoln. Many years and probably more than 100 books later, I have long since forgotten which book gave me this thought. So, with … [Read more...]
Beware of Perception Error
All of us struggle to understand other people's perceptions. Some of us struggle more than others, and we struggle to understand some people more than others. Still, we all struggle to some degree … [Read more...]
Look For Similarities Not Differences
As I write this post, I am sitting in an office in Toowoomba, Queensland, Australia. Tonight I speak to a group of business owners in Brisbane (about 2 hours by car). This is not my first opportunity … [Read more...]
Noticing Others To Be True To Ourselves
According to research cited by Daniel Goleman in a video recorded at a TED conference last year, humans have a natural bent towards compassion. Reflecting on this video, Tammy Lenski over at … [Read more...]
Choosing Your Emotional Response to Difficult Situations
Two weeks ago, I had the priviledge to work with my friends at Personality Insights in Atlanta at Share the Passion 2008. On Sunday morning, Christopher Coleman spoke. Christopher's story is really … [Read more...]
The 5 D’s to Mediate Your Own Conflicts
Conflict conversations often go wrong when the two parties disengage too soon. As Daniel Dana, author of Conflict Resolution, says; people often don’t “argue” long enough because of a hard-wired … [Read more...]