One way to improve your communication effectiveness is to communicate in a way that best fits the other person's DISC behavioral style.
When you find yourself communicating with a person who is outgoing and people-oriented (primary Inspiring behavioral style), remember these key communication tips:
- Smile — they tend to be very much in-tune with your body language and facial expressions as a way to “read” your emotions.
- Show some enthusiasm — if you seem bored, they will be bored.
- Use stories and experiences more than facts and figures — they tend to relate to the communication of emotion over the communication of facts.
- Be friendly and not too business like — they respond better to people who like them.
- Ask about them, their family, and their friends — they tend to connect on a personal level before they are concerned with doing business, they want to know that you care about them.
Remember these suggestions the next time you interact with people who are fast-paced and people-oriented, and you will improve the odds that they listen to, understand, and take action on your message.
Check this post, for more insights on how to guess at a person's DISC style.
This article is from the Connecting With People series. Use the links below to read more from this series.
- The DISC Model of Human Behavior - A Quick Overview
- Connecting With People
- Communication Tips: Connecting With Outgoing, Task-Oriented People
- Communication Tips: Connecting With Outgoing, People-Oriented People
- Communication Tips: Connecting With Reserved, People-Oriented People
- Communication Tips: Connecting With Reserved, Task-Oriented People
- Using the DISC Model: How to Create Stress for Other People
- Using the DISC Model: Focus on Needs More than Behaviors