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Communication Tips: Connecting With Reserved, People-Oriented People

By Guy Harris

One way to improve your communication effectiveness is to communicate in a way that best fits the other person's DISC behavioral style.

When you find yourself communicating with a person who is reserved and people-oriented (primary Supportive behavioral style), remember these key communication tips:

  • Slow down — they usually want you to give them time to process what you're saying before they respond.
  • Show that you care about them — if you come across as focused only on the task at hand, you run the risk of offending them.
  • Use stories and experiences more than facts and figures — like people who have a strong Inspiring trait, they tend to relate to the communication of emotion over the communication of facts.
  • Use gentle hand gestures and voice tones — they might perceive abrupt motions and/or loud voice tones as angry, and they generally do not respond well to anger or direct confrontation.
  • Ask more indirect questions than direct questions — if you come across as very bottom-line, you might appear aggressive from their perspective.

Remember these suggestions the next time you interact with people who are slower-paced and people-oriented, and you will improve the odds that they listen to, understand, and take action on your message.

Check this post, for more insights on how to guess at a person's DISC style.

This article is from the Connecting With People series. Use the links below to read more from this series.

  • The DISC Model of Human Behavior - A Quick Overview
  • Connecting With People
  • Communication Tips: Connecting With Outgoing, Task-Oriented People
  • Communication Tips: Connecting With Outgoing, People-Oriented People
  • Communication Tips: Connecting With Reserved, People-Oriented People
  • Communication Tips: Connecting With Reserved, Task-Oriented People
  • Using the DISC Model: How to Create Stress for Other People
  • Using the DISC Model: Focus on Needs More than Behaviors

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Filed Under: Communication Skills, DISC Model Tagged With: behavioral style, business relationships, Communication Skills, DISC Model, disc style, effective communication skills, emotional control, influence, parenting skills, people-oriented people, reserved people, understanding people

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  1. A Simple Model for Understanding What Drives Behavior | Guy Harris: The Recovering Engineer says:
    March 31, 2011 at 10:51 am

    […] might be a reward for an outgoing, people-oriented person and it might be a punishment for a reserved, people-oriented […]

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